Customs outage causes delays at airports


A two-hour computer glitch temporarily suspended the work of US Customs on Monday, causing massive delays at immigration checkpoints in New York, Los Angeles, Chicago, and Atlanta. The brief outage's after-effects are still being felt at some airports and delays are expected.

The agency said in a statement that it "experienced a temporary outage with its processing systems at various airports" that began at around 7:30 p.m. and lasted until 9:30 p.m. However, no foul play has been suspected.

Global travelers at multiple airports took to social media Monday evening express their displeasure after they faced delays and long lines during processing. All airports were back online after wait times for travellers that were longer than usual, it said.

Other airports, including Denver International Airport, also said they were affected.

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CBP has not given any further explanation of what caused the disruption in the system.

Approximately 2,000 passengers are in line at customs at Miami International Airport due to an apparent computer outage impacting systems used by Customs and Border Protection at passport control, CBS News' Kris Van Cleave reports.

A few minutes later, another tweet said the customs processing issue was resolved.