Apple confirms software slows phones with old batteries


Starting in January through December 2018, owners of said iPhones can have their batteries replaced for $29.

However, the California-based company's apology and offer of lower-cost replacement batteries may not satisfy Apple consumers who have filed several federal lawsuits against the tech giant over the issue.

To get a new battery, log on to Apple's support site, and then select iPhone, then Battery, then Battery replacement. Checking the battery health of your iPhone isn't a tough task and in some cases, you don't even need to visit the Apple Store for the same and you can do it on your own.

After the recent battery slowdown problems raised by Apple customers using older iPhone models, the company recently came up with a battery replacement program.

There's also online tech support from Apple that shows options: Bring it to a store, send it in for fix, and, according to news accounts, owners also can take phones to authorized fix shops, such as Best Buy.

But Frank Mendonca, 60, of Dearborn walked out of the store after learning he'd have to wait 45 minutes to find out whether he needed a battery - and then if he did, another two hours to have it replaced.

According to a report of The Investor, an official battery manufacturer has reportedly revealed that Apple charges twice as much as Samsung for battery repairs.

The move comes after Apple received major backlash from customers after it admitted that it intentionally slowed down older iPhones with weakening batteries to prevent them from unexpectedly turning off.

But how do you go about taking Apple up on its offer?

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Apple sought to clarify its long-rumored battery problem and how to fix it in a December 28 message to concerned and outraged customers, acknowledging that "there's been a lot of misunderstanding about this issue".

Avoid cold temperatures, which can lead to unexpected shutdowns and zap battery life.

A charge cycle happens every time you discharge 100 percent of a battery's capacity. I went in to Apple's San Francisco flagship five days after its announcement and my store Genius reported he was already out of stock of iPhone 6 batteries - and there were thousands of other customers ahead of me to get one.

Apple has been all over the news in the past couple of weeks - and it's no longer for their innovative Face ID technology.

Previously, whenever developers tried to release an app that measured iPhone battery charge cycles, Apple pulled it from the App Store.

When Should I Get a New iPhone Battery?

We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.

If you've got an iPhone 7 or newer, check the Battery Life app infrequently and see where things are headed.

Or, buy the battery replacement kit from iFixit and do it yourself.